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z-axis motors problem

Hello,
I'm building a reprap,..actually I bought the assembled frame and I've to connect motors, Ramps 1.4, relay, heatbed,.. So, it seems that I'm almost done, the only problem remaining (for the moment) is the motors of the z-axis... X and Y work perfectly... The symptoms are: when I connect with Pronterface, I can move X, Y but when I try to move Z, I hear something like "cloc" and that's it, they don't move. also, once connected with pronterface, and before sending messages to motors, I can easily move all the motors by hand, once I sent the first message to move X for example, I can't move it anymore by hand after that... Y is the same... and Z, before and after I hear the "cloc", I can easily move them by hand... So they don't seem to receive electricity..?? Also, the Ramps 1.4 I received first didn't work at all, so I bought a new one that works, but the first one had a single connection for Z, .. to plug the two motors in serial ... but on my new Ramps 1.4, I have two connections for Z, to plug the motors in parallel.. what I did... is it the right way?is there something to change in the firmare, I use sprinter.
Thanx
manu

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